Technical Support

Our Technical Support team is here for you. We want to help you get the most out of your Midmark products and continue to provide better care experiences for your patients and staff.

Contact Medical Technical Service

Phone: 1.844.856.1230

Fax: 1.800.365.8631

International Fax: 1.937.526.8392

Diagnostic Fax: 1.937.526.7703

8:00am - 6:00pm ET Monday - Thursday

8:00am - 5:00pm ET Friday

Diagnostics Knowledge Base

Search our detailed how-to information and Q&A for our diagnostic products, watch clinical training videos, chat live with a technician or submit a question.

Diagnostic Product Support

Our teammates want to help you get the most out of your diagnostic products.

Online Parts Store

Shop thousands of service parts for a wide range of Midmark medical products—from accessories and upholstery to repair kits and more.

Online and Onsite Training

If you own Midmark equipment you have the opportunity to receive online or onsite training.

Product Manuals (Technical Library)

Here you’ll find an extensive collection of user guides and install information, service manuals, repair kits and more for each and every one of our products.

RTLS Support

RTLS gives your facility the power to locate patients, staff and equipment in real-time.

Request Service

Contact our team to request assistance with your device. We can provide product support remotely and/or dispatch repair technicians when required.