Delivery + Installation
Services
Midmark specialized delivery and installation services help ensure your equipment is set up and ready to use from day one.
COORDINATION + DELIVERY
Right on time, every time.
At Midmark, we know how valuable your time is and we want to make your entire experience as seamless and painless as possible. Our team of dedicated project coordinators and trained delivery and setup teams have an unparalleled understanding of our products as well as the coordination and delivery process. In fact, Midmark Delivery Services can reduce on-site delivery times by 65% and maintains an average customer satisfaction score of >4.5 on a scale of 1-5.
MIDMARK DELIVERY SERVICES
- Single point of contact for all project coordination
- Midmark-trained team handles delivery and setup of all equipment and accessories
- Offsite, pre-assembly of equipment and accessories reduces disruption to facility operations
- Midmark recommended functional testing available for all equipment
- Insurance coverage for products throughout delivery and setup
CHOOSE FROM PREMIER + ESSENTIAL GLOVE DELIVERY SERVICES
| In-Room Delivery Services | Midmark Premier Delivery Service | Midmark Essential Delivery Service |
|---|---|---|
| Delivery to room, set in place, trash removal | ✓ | ✓ |
| Use of Midmark Preferred Partners and trained delivery teams | ✓ | ✓ |
| Remote pre-setup of equipment and accessories | ✓ | ✓ |
| Midmark project coordination team assigned | ✓ | |
| Midmark field-based project manager assigned | ✓ | |
| Guaranteed delivery – delivery on a specific day and time (if requested) | ✓ | |
| Site survey performed ahead of delivery | ✓ | |
| Midmark-recommended functional tests performed | ✓ | |
| Midmark-trained service technician on-site (for 15 or more Barrier-Free exam or procedure chairs) | ✓ | |
| Installation or removal of old equipment (additional charges apply) | ✓ | |
| After-hours and Saturday delivery available | ✓ | |
| Serial numbers with room assignments provided for facilities management | ✓ | |
| All equipment wiped down and ready to use | ✓ | |
| Accommodate 53' trailer | ✓ | |
| Product restrictions | No | Yes* |
| Site restrictions | No | Yes** |
*Only available on orders up to 6 (in any combination) of Midmark 626 Barrier-Free® Examination Chairs (626-001 or 626-002), Ritter® Barrier-Free
Examination Chairs (224 or 225) or Manual Examination Tables (203, 204, 95, 640) plus any combination of up to 13 side chairs, stools and sterilizers.
**Site must accommodate stair-free access to the first floor and have elevator access for upper floor deliveries. Not available in Hawaii or Alaska.
Midmark Installation Process
Planning
Preliminary Project Timeline
Project Kick-off Meeting
Validation
Customer Site Visit
Field Measurements
Field Report and Assessment
Pre-Install
Ship Date and Delivery Date Confirmation
Project Readiness Confirmation
Delivery + Install
Product Installation
Site Clean-up
Product Verification and Testing
Completion
Customer Review
Customer Satisfaction Survey
CABINETRY INSTALLATION
Protect your investment.
The Midmark trained delivery and installation team is dedicated to providing you with best-in-class cabinetry solutions. Midmark product is installed right the first time, on schedule and projects are completed with minimal customer effort. We worry about your cabinetry so you can continue to focus on patient care.
MIDMARK CABINETRY INSTALLATION
- Midmark Field Project Manager is assigned and on-site for the duration of delivery and installation.
- Site survey is performed and field measurements are confirmed prior to delivery.
- Product is delivered, placed into appropriate rooms and trash is removed from the site at an agreed upon time.
- Midmark trained team installs product per the statement of work.
- Customer walk-through and punchlist resolution is completed.
1. Field measurements are confirmed to ensure seamless installation.
2. Expert product assembly so you get the most out of your cabinetry.
3. Final walk-through and adjustments ensure a fully functional space.
CABINETRY INSTALLATION INCLUDES PREMIER DELIVERY + THE FOLLOWING SERVICES
| In-Room Delivery Services | Midmark Premier Delivery Service | Midmark Essential Delivery Service |
|---|---|---|
| Delivery to room, set in place, trash removal | ✓ | ✓ |
| Use of Midmark Preferred Partners and trained delivery teams | ✓ | ✓ |
| Remote pre-setup of equipment and accessories | ✓ | ✓ |
| Midmark project coordination team assigned | ✓ | |
| Midmark field-based project manager assigned | ✓ | |
| Guaranteed delivery – delivery on a specific day and time (if requested) | ✓ | |
| Site survey performed ahead of delivery | ✓ | |
| Midmark-recommended functional tests performed | ✓ | |
| Midmark-trained service technician on-site (for 15 or more Barrier-Free exam or procedure chairs) | ✓ | |
| Installation or removal of old equipment (additional charges apply) | ✓ | |
| After-hours and Saturday delivery available | ✓ | |
| Serial numbers with room assignments provided for facilities management | ✓ | |
| All equipment wiped down and ready to use | ✓ | |
| Accommodate 53' trailer | ✓ | |
| Product restrictions | No | Yes* |
| Site restrictions | No | Yes** |
*Only available on orders up to 6 (in any combination) of Midmark 626 Barrier-Free® Examination Chairs (626-001 or 626-002), Ritter® Barrier-Free
Examination Chairs (224 or 225) or Manual Examination Tables (203, 204, 95, 640) plus any combination of up to 13 side chairs, stools and sterilizers.
**Site must accommodate stair-free access to the first floor and have elevator access for upper floor deliveries. Not available in Hawaii or Alaska.
SYSTEMS INSTALLATION
Worry-free technology where you need it most.
Midmark connected solutions are designed to improve patient-caregiver interaction at the point of care and beyond. However, integrating technology into your facility can present many challenges. Midmark-trained integration teams engage early in your project with the product knowledge and clinical expertise needed to help ensure that your connected solutions are seamless and best suited to your unique clinical workflow.
MIDMARK SYSTEMS INSTALLATION
- Wall-mounting of Midmark® Workstations and Midmark® Digital Vital Signs products
- Complete wiring of all Midmark connected solutions
- Setup and configuration of all Midmark digital diagnostic products
- Final quality audit ensures the exam room equipment is fully operational
1. Ensure that your technology is securely installed and seamlessly connected.
2. Final touches help ensure that your equipment functions as you need it before we leave your facility.
CHOOSE FROM THE FOLLOWING WIRING, CONFIGURATION + MOUNTING SERVICES
| Midmark Delivery Services | Midmark Systems Installation | |||
|---|---|---|---|---|
| Product | Deliver to Room | Assemble + Test | Wire + Configure | Wall Mount |
| Accessories | ✓ | ✓ | ||
| Midmark Workstations (Mobile) | ✓ | ✓ | ||
| Midmark Workstations (Wall Mounted) | ✓ | ✓ | ✓ | |
| Cabinetry | ✓ | ✓ | ||
| Diagnostic Products | ✓ | ✓ | ✓ | |
| Exam/Procedure Chairs | ✓ | ✓ | ✓ | |
| Lighting | ✓ | ✓ | ✓ | |
| Lighting (Ceiling Mounted) | ✓ | ✓ | ||
| Seating | ✓ | ✓ | ||
| Sterilizers | ✓ | ✓ |