Midmark RTLS Recognized in 2024 KLAS Report
Midmark RTLS outperformed the market average in nearly all categories, with leadership in several customer experience pillars, including “ease of use,” “quality of support,” “money’s worth” and “would you buy again.”
Self-help Support for Customers + System Integrators
Patients wait too long, sometimes weeks or even months, for an appointment. At the same time, lack of operational data about your clinical workflow makes it difficult to identify how to juggle increasing care needs with the staff and resources you have. Patients are frustrated and staff are burned out.
typical exam room utilization.1
of patients experience “longer than reasonable” wait times for an appointment.2
of a patient visit is spent waiting.3
of a patient visit is spent with the physician.4
With a real-time locating system, you can automatically gather location data for staff, patients and equipment and turn it into actionable insights to drive clinical workflow improvements. CareFlow Patient Flow for Clinics helps optimize the patient experience and delivery of care.
Enable patients to bypass the waiting room and go directly to their exam room, limiting exposure to contagions and improving the patient experience.
Keep patients and staff on track by easily answering questions like: Which rooms are available? Who has seen the patient? How long has the patient been with the physician?
Stay more organized and productive with in-the-moment information about staff, patients and equipment, facilitating more efficient communication.
Utilize space more effectively, add additional providers and patients or improve resource allocation with actionable clinical workflow reporting.
Identify potential contagion exposures, powered by accurate CareFlow Analytics data.
No matter where you are on your RTLS journey, Midmark RTLS has three Patient Flow options to align with your goals. Start with an entry level solution to locate patients, staff and equipment, and easily upgrade to automate your workflow and collect process improvement data.
EXPLORE PATIENT FLOW OPTIONS AND FEATURES
Learn how RTLS analytics empowers Elise Dieringer, RN, BSN, Manager of Clinic Operations, to turn historical information into actionable insights that drive improved operations and enhanced experiences.
increase in clinic capacity.5
increase in provider productivity.5
reduction in time patients spend in the waiting room.5
Sources
1 Acceptable industry average.
2 “Two in Five Americans Report Unreasonable Health Care Wait Times.” American Association of Nurse Practitioners. July 2023.
3 “Wait Times, Patient Satisfaction Scores, and the Perception of Care.” American Journal of Managed Care.
4 “Are doctors spending less time with patients?” Mobius MD
5 Midmark RTLS customer data, multiple sources.