Seasoned Clinical Expertise to Support Your RTLS Journey


The People Behind the Technology Make a Difference

 

 

An RTLS Customer Success trainer presenting to a group of healthcare professionals.

We are your long-term partner. Your success is our success.

With Midmark RTLS, you don’t just get the right technology. You get the commitment, the people and the expertise. Our RTLS experts—both in-house and regionally certified System Integrators—lend a wealth of clinical knowledge to support your RTLS investment at discovery, launch and beyond.

How We Do It

How We Do It

  • Discovery

     

    staff safety

    Discovery

    Seasoned RNs and healthcare administrators work closely with your leaders, including operations, nursing, providers and IT, to define the best RTLS workflow that impacts staff satisfaction, safety, efficiency and ultimately patient care.

  • PLANNING

    workflow optimization

    Planning

    Experienced Solution Architects work hand in hand with your team to design and validate your RTLS project, while maintaining consistency with system standards, best practices and goals.

  • IMPLEMENTATION + CHANGE MANAGEMENT

    Patient Flow

    Implementation + Change Management

    Our relationships with certified, local System Integrators, coupled with our decades of clinical operational experience have influenced our proven methodology for implementing successful and sustainable RTLS programs that best suit your goals and minimize disruption to patient care.

  • DRIVING SUCCESS

    Exam Room Design

    Driving Success

    Customer Success Coaches stay with you after the sale to ensure adoption with ongoing coaching, continuous training and solution optimization. We align your RTLS solutions and analytics with your business objectives so that when it all comes together, you gain valuable insight into mastering processes.

  • CONTINUED ADOPTION

    asset management

    Continued Adoption

    Ongoing and long-term RTLS sustainment is spearheaded by your account team partnering with local support from your System Integrator, so you get the most value from your system. From technical support to executive reviews, we are committed to helping you deliver quality care.

 

 

Looking for a committed partner? Let’s get to work… today.

Contact an RTLS Specialist