Seasoned Clinical Expertise to Support Your RTLS Journey
The People Behind the Technology Make a Difference
We are your long-term partner. Your success is our success.
With Midmark RTLS, you don’t just get the right technology. You get the commitment, the people and the expertise. Our RTLS experts—both in-house and regionally certified System Integrators—lend a wealth of clinical knowledge to support your RTLS investment at discovery, launch and beyond.
How We Do It
How We Do It
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Discovery
Discovery
Seasoned RNs and healthcare administrators work closely with your leaders, including operations, nursing, providers and IT, to define the best RTLS workflow that impacts staff satisfaction, safety, efficiency and ultimately patient care.
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Planning
Planning
Experienced Solution Architects work hand in hand with your team to design and validate your RTLS project, while maintaining consistency with system standards, best practices and goals.
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IMPLEMENTATION + CHANGE MANAGEMENT
Implementation + Change Management
Our relationships with certified, local System Integrators, coupled with our decades of clinical operational experience have influenced our proven methodology for implementing successful and sustainable RTLS programs that best suit your goals and minimize disruption to patient care.
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DRIVING SUCCESS
Driving Success
Customer Success Coaches stay with you after the sale to ensure adoption with ongoing coaching, continuous training and solution optimization. We align your RTLS solutions and analytics with your business objectives so that when it all comes together, you gain valuable insight into mastering processes.
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CONTINUED ADOPTION
Continued Adoption
Ongoing and long-term RTLS sustainment is spearheaded by your account team partnering with local support from your System Integrator, so you get the most value from your system. From technical support to executive reviews, we are committed to helping you deliver quality care.