It is the consignee’s responsibility to count & inspect upon receiving. Merchandise arriving with external damage should be described on Proof of Delivery, Delivery Receipt, or Bill of Lading. In case of concealed damage, consignee must contact the carrier within 5 days after receipt and claims for damage instituted.
Authorization must be obtained for the return of any item. If return is authorized, transportation charges must be prepaid. Items returned for credit are subject to a charge to cover inspection, damage in transit, reconditioning, and repacking. Please contact your Midmark Dealer for return authorization.
Authorization must be obtained for the return of any item. If return is authorized, transportation charges must be prepaid. Risk of loss with respect to returned goods shall remain with purchaser until receipt by Midmark. Items returned for credit are
subject to charge of 25% or more to cover inspection, damage in transit, reconditioning and repackaging. Items may be returned within 6 months (except Service Parts within 90 days) from the original ship date if in a good, unused condition. RMA #
should be written on the outside of the package.
Note: Certain items are non-returnable: Synthesis® Cabinetry, Midmark Workstations, Discontinued Items or Parts, Custom or Non-standard Colors, Service Upholstery and
Service Parts if value is less than $50.
Authorization must be obtained for the return of any item. If return is authorized, transportation charges must be prepaid. Risk
of loss with respect to returned goods shall remain with purchaser until receipt by Midmark. Items returned for credit are subject to charge of 25% or more to cover inspection, damage in transit, reconditioning and repackaging. Items may be returned
within 30 days (except Service Parts within 90 days) from the original ship date if it is in its original packaging, unused and unopened. RMA # should be written on the outside of the package.
Note: Certain items are non-returnable:
Consumables e.g. Electrodes, Prep Kits, Pneumotach Mouthpieces, Temperature Probe Covers, Nose Clips, Thermal Paper, Software, All Disposable Items and Items value less than $50 per.
The following services are available to enhance the delivery for our customers.
Enables delivery without a loading dock. DOES NOT include inside delivery.
Product is transported from trailer to inside of the building.
Removal of product from skid, set in place of use, installation of upholstery and removal of packaging materials and skid (not available on all products – call Midmark Customer Service for details).
Move product up or down stairs if no service elevator is available.