Have a question or need customer support for the Midmark RTLS (formerly the Versus real-time locating system)? We’ve got you covered.
Contact RTLS Support
Support Hours: 8:00AM - 8:00PM ET Monday - Friday
Phone (emergency situations/system down-level issues): 1.844.9SUPPORT (1.844.978.7767)
RTLS Knowledge Base
Find user manuals, troubleshooting documents, best practice guides and other helpful documentation on our Knowledge Base.
Submit a Support Request
If you have a specific request or question, please fill out our Support Request Form and a Support Specialist will contact you shortly.
RTLS Education for Customers
In 2024, we are taking a more personalized approach to education. Please contact your Customer Success Manager to request education support.
RTLS Education for System Integrators
In 2024, we are taking a more personalized approach to education. Please contact your Customer Success Manager to request education support.
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