This knowledge article addresses issues of abnormally high or low readings when using the Exergen Temporal Scanner with the IQvitals Zone vitals monitor.
Repeat the reading with the same Temporal Scanner; a correct reading will be reproducible.
Repeat the reading with another Temporal Scanner. Two Temporal Scanners with the same reading will confirm the reading.
Sequential readings on the same patient in rapid succession will cool the skin; it is best to wait about 30seconds for the skin to recover from the cold probe.
IQvitals Zone Operations Manual, 22-78-0002 Rev. A