Increasing Efficiency While Creating a Seamless Experience for Podiatry Patients

By Tracy Timmerman, Marketing Manager

While the pressure to be more efficient has been growing in recent years, there have always been podiatrists who excelled at increasing throughput to maximize revenue. Additionally, there always have been podiatrists who focused their efforts on enhancing the patient experience.

The difference now is that many in the industry are realizing that it does not have to be an “either-or approach,” but rather a balanced approach that places equal weight on patient experience and increased efficiency to grow the practice and provide better quality patient care.

The challenge is being able to balance experiential qualities such as inviting environments, pleasing aesthetics, safety and comfort with efficient qualities such as minimal wait times, high room utilization, enhanced workflow, and access to supplies.

The key to successfully achieving this balance is adopting an approach that views the clinical space, procedure rooms and caregiver-patient interaction as part of the connected point of care ecosystem. This provides a framework for placing equal emphasis on the healthcare experience and increased efficiency.

Following are five key components of the connected point of care ecosystem that are central for podiatrists interested in taking a balanced approach:

• Podiatry room design
• Procedure chair
• Mobile workstation and procedure cart
• Real-time locating system technology
• Cabinetry

To take a deeper look at the point of care and how podiatrists can increase efficiency while creating a seamless patient experience that is conducive to the quality of care provided, read this white paper.

The COVID-19 pandemic will continue to impact and reshape the patient-caregiver experience, forcing healthcare organizations to refocus or fast-track programs to accommodate changing needs and remedy identified vulnerabilities. One example of this is the growing conversation around infection prevention and clinical design, with healthcare organizations considering patient-centered workflow designs to strengthen infection prevention programs.

In this white paper, we discuss the importance of taking a holistic approach with the infection prevention program in a podiatry facility and identify five key components that are central to such an approach.